CONVERGENT SOLUTIONS GROUP

A Value Added Reseller of network infrastructure and next-Generation unified communications systems. Providing the systems and solutions for the workforce of the future. Organizations  need anytime, anywhere communications and digital workflows that not only streamline business processes but also provides increased business presence and customer awareness.

Empowering Business Communication Experience through Premise and Cloud based Voice, Video, Mobility, & Data Solutions.

With Our Customers Every Step of The Way

EVALUATE

Our consultants work with your team on business optimization and productivity enhancements through digital transformation, business intelligence, and workflow optimizations while maintaining business objectives. We can provide the right solutions and help you choose the best infrastructure and consumption model.

DESIGN

Our team of experts will generate and present state of the art solutions to seamlessly and efficiently integrate revenue driven intelligent technologies into your organization with premise-base, cloud or hybrid solutions resulting in positive impact and system sustainability.

IMPLEMENT

Dedicated professionals with decades of experience ensure implementations are completed with the utmost accuracy and clarity, while maintaining trust and coordination with entities involved. Our documentation, project planning, open and consistent communications allow us to deliver best-in-class results and success.

SUPPORT

Year-round protection and peace-of-mind to you and your affiliates from our certified technicians, engineers, project managers, and management teams. Impressive Service Level Agreement (SLA) standards adhered to throughout the partnership ensures success and smooth running operations

MONITOR

Premises-base systems, we have covered! In the Cloud, we still have you covered! CSG is always there. Our Network Operations Center (NOC), providing 7x24x365 system performance & alert monitoring, trouble resolution, as well as our round-the-clock onsite dispatch team. You are never alone or left with the feel of, “what do I do now?”

What are the right models for your organization?
Premise or datacenter, private, public, or hybrid cloud, perpetual or subscription…

Let us show you the strategic advantages of these models!

We Provide…

Solution Design

Business needs are translated into extraordinary workflow enhancement. As the world continues to grow through technology transformations, every business needs effective communications streamlined to reduce costs and increase output for their local and global markets.

Today's Technology

The world of tomorrow is today. 2020 truly changed how business’s, consumers, employees, and staff all communicate. From the need for voice, video, and data simultaneously everywhere to presence, management, and reporting of a diverse workforce business’s need to focus more than ever on communication.  

Enterprise Networking

Enterprise data networking designs & solutions to support wired & wireless routing, switching and management, from the edge to the core.  Delivering superior network resiliency throughout and ease of management increases functionality.

Security

Security is always at the forefront of every business. Firewalls, session border controllers (SBC), encryption, patches, notifications, reporting, testing are all components we supply to ensure data integrity and safety. We work with your organization to ensure protection throughout.

Managed Services

Improve operations and cut expenses by leveraging our managed services offering with highly skilled and certified personnel.

Monitoring

Your systems are always looked after to ensure a smooth, consistent operation. Continuous reporting and escalation is utilized to know what is going on with the systems at all times and ensure minimal to no end-user impact.

Live Help Desk

Support when you need it! In today’s fast pace world of technology, support is no longer only needed during business hours. Instantly communicate with the resources you need by contacting the CSG Help Desk support team who are available 24x7x365.

On-site Support

Our team of professional Field Service Engineers arrive at your site in CSG vehicles equipped with the materials and supplies to resolve your hardware or software needs quickly and efficiently.

Training

Our mission is to provide your organization with skilled services and solutions, not to nickel & dime the organization for the tasks that your team can more efficiently or cost effectively manage. We hold regular advance training sessions for our clients, offer on-site instructor led training, as well as a number of different web-based and document style training courses and materials.

Cloud / Prem / Hybrid

Our Cloud offerings allow you to choose how and what works best for your organization – from opt-ex to cap-ex, private to public, subscription to managed services, premises to hosted, to pure cloud vs hybrid. We will work with you to determine the right mix of technologies and consumable models that will best suit your needs.

Collaboration

From Team Engagement to individual productivity, CSG provides the solutions that businesses demand in order to meet employee and consumer needs for mobility, remote worker, and desktop simplicity. We provide the ability to communicate and share information with powerful tools that’s reduce overhead, management, and much more.

With Our Customers Every Step of The Way

From initial design through ongoing support, CSG’s services are thorough and dependable throughout your projects!

 Contact us today to learn more about why our customers chose us!

 Planning Ahead is What We Do

A successful implementation begins with impressive planning. Experience the professionalism and expertise of our fully trained and certified staff of Account Executives, Project Managers, Technicians, and Engineers right in the comfort of your ‘backyard’.

CSG Global Consulting is regionally headquartered allow us to bring a vast amount of expertise to your doorstep 24/7/365.

Don’t just take our word for it, give us a call today to see what we can offer and to talk with your peers in other organizations that are partnered with us to see how their experiences has been.

What Our Customers are Saying

“Working with everybody at CSG has been an absolute pleasure. Everybody is always Professional, courteous and very knowledgeable. I would recommend your
services to anybody…”

 

 .. Network System Manager .. 

 

The repair was successful and I really appreciate you guys reaching out to the end-user and informing him the repair was made…great customer service!”

 

.. Director of Plant Operations ..

“…taken the time to get to know us and our business and has become an extension of our telecom team. CSG is always available and we know that we can count on them to get us any information or services needed for our business.”

 

.. Vice President, IT Infrastructure ..

We Service Enterprise Customers in

Healthcare

Education

Government

Manufacturing

General Business