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Next-Level Unified Communication

Unified Communications that Streamline your Digital Workflows and Increase Productivity with the Workforce Optimization Tool Set.

Empowering Business’ Communication Experience through Next-Level Voice, Video, Mobile, Data & Cloud Solutions.

With Our Customers Every Step of The Way

Evaluation

Our consultants work with your team on business optimization and productivity enhancements through digital transformation, business intelligence, and workflow optimizations including review of business and revenue objectives, impact, and sustainability.

Design

Our team of experts will generate and present state of the art solutions to seamlessly and efficiently integrate business and revenue driven intelligent technologies into your environment.

Implementation

Dedicated professionals ensure implementations are completed with the utmost accuracy and clarity while maintaining trust and coordination with entities involved to delivery best-in-class results and success.

Monitor

Conshohocken PA is the hub of our Network Operations Center (NOC) providing 24/7/365 system performance & alert monitoring, trouble resolution, as well as our round-the-clock onsite dispatch team.

Support

Year-round protection and peace-of-mind to you and your affiliates from our certified technicians, engineers, project managers, and management teams. Impressive Service Level Agreement (SLA) standards adhered to throughout the partnership deliver success for both your organization and ours.

Our Services

Solution Design

Business needs are translated into extraordinary solution enhanced company success. As the world continues to grow through technology transformations, every business needs effective communications steamlined to reduce costs and increase output for their local and global markets! 

Enterprise Networking

Enterprise data networking designs & solutions to support wired & wireless routing, switching and management, from the edge to the core.  Delivering superior network resiliency throughput and ease of management, allowing reduced costs and increased functionality.

Security

Security is always at the forefront. Firewalls, session boarder controllers, encryption, patches, notifications, reporting, testing are all components we supply to ensure data integrity and safety. We work with your organization on all of these and much more.

Live Help Desk

Support when you need it! In today’s fast pace world of technology, support is no longer only needed during business hours. Instantly communicate with the resources you need, live 24/7/365 with the CSG live help desk support team.

Managed Services

Improve operations and cut expenses by leveraging our managed services offering with highly skilled and certified personnel that will exceed your organization’s expectations.

Voice Recording

Whether you have the need to record calls, maintain logs and documents, or adhere to PCI, HIPPA,  or other standards, we work with your to deliver best in class solutions so that your teams can focus on the business.

On-site Support

Our team of professional field service engineers arrive at your site in CSG vehicles equipped with the materials and supplies to resolve your hardware or software needs quickly and efficiently.

Monitoring

Your systems are always looked after to ensure a smooth, consistent operation. Continuous reporting and escalation is utilized to know what is going on with the systems at all times and ensure minimal to no end-user impact.

Training

As the saying goes, “give a man a fish…teach a man to fish…”. Our mission is to provide your organization with skilled services and solutions, not to nickel & dime the organization for the tasks that your team can more efficiently or cost effectively manage. We hold regular advance training sessions for our clients, offer on-site instructor led training, as well as a number of different web-based and document style training courses and materials.

Your Cloud

Our Cloud offerings allow you to choose how and what works best for your organization – from opt-ex to cap-ex, private to public, subscription to managed services, premises to hosted, to pure cloud vs hybrid. In a nutshell, you choose what and how much of your technologies will be divided up into these different consumable models to best suit your needs.

Collaboration

From Team Engagement to individual productivity, CSG provides the solutions that businesses demand in order to meet employee and consumer needs for mobility, remote worker, and desktop simplicity. We provide the ability to communicate and share information with powerful, intuitive tools that’s reduce overhead, management, and increase productivity.

With Our Customers Every Step of The Way

From initial design through ongoing support, CSG’s services are thorough and dependable throughout your projects!

Contact us today to learn more about why our customers chose us!

 Planning Ahead is What We Do

A successful implementation begins with impressive planning. Experience the professionalism and expertise of our fully trained and certified staff of Account Executives, Project Managers, Technicians, and Engineers right in the comfort of your ‘backyard’.

CSG Global Consulting is regionally headquartered allow us to bring a vast amount of expertise to your doorstep 24/7/365.

Don’t just take our word for it, give us a call today to see what we can offer and to talk with your peers in other organizations that are partnered with us to see how their experiences has been.

What Our Customers are Saying

“Working with everybody at CSG has been an absolute pleasure. Everybody is always Professional, courteous and very knowledgeable. I would recommend your
services to anybody…”

 .. Network System Manager  . 

 

The repair was successful and I really appreciate you guys reaching out to the resident and informing him the repair was made…great customer service!”

 

.. Director of Plant Operations ..

…taken the time to get to know us and our business and has become an extension of our telecom team. …always available and we know that we can count on CSG to get us any information or services needed for our business

 

.. Vice President, IT Infrastructure ..

Current Industries Serviced

Healthcare

Education

Government

Manufacturing

And More...

Let Our Innovation Grow Your Business