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The primary focus of a CSG Systems Engineer is to provide a technical lead in the planning, installation and support of complex network and infrastructure systems. Duties include the creation of system requirements, design documents, assisting project managers in technical aspects of project planning, leading technicians in project related work, providing back-end support for technicians with complex problem resolution, escalations to manufacturers, and work independently or in teams to implement or resolve hardware and software issues with voice and data networks and systems.
Voice Systems Engineer
The primary focus of a CSG Voice Systems Engineer is to provide a technical lead in the planning, installation, and support of complex IP based voice communications systems. Duties include the creation of system requirements, design documents, assisting Project Managers in technical aspects of project planning, leading technicians in project related work, providing back-end support for technicians with complex problem resolution, escalations to manufacturers, and the ability to effectively work independently or in teams.
Field Service Engineer
The primary focus of a Field Service Engineer is to implement and support enterprise level, next-generation voice over IP communications systems. A successful candidate will be able to show the ability to work independently, and in a team, to install, service, troubleshoot, and maintain the end-user systems, applications, and network infrastructure. Customer systems will include premise based, private, public and hybrid cloud instances of advanced communication systems. The candidate will possess strong troubleshooting skills and certifications in voice & data networking, and have a background in enterprise telecommunications equipment, routers, and switches.
The primary focus of a CSG Project Manager is leading a team of professionals in completing projects by a set deadline to uphold business objective. Their duties will plan, execute, and finalize projects setting or adjusting project scheduled to adhere to deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members to deliver projects according to plan. The Project Manager will manage project scope to deliver objectives and oversee quality control throughout its life cycle.