Services & Solutions

CSG >Services & Solutions

• Voice & Data Services

Reduce Costs, Improve Efficiency, And Avoid Downtime.

As an Avaya Solutions Partner we are subject to the highest levels of competency, expertise and skills, distribution levels, support infrastructure, resources, higher discounts and customer satisfaction.

CSG offers the full suite of Avaya equipment and services in all of the following products.

Avaya Aura Enterprise Suite of Products

Avaya Enterprise VOIP and PBX solutions
Avaya Enterprise Data Solutions
Advanced Voice and Data Wireless solutions
Routing and switching
VPN solutions
Voice Messaging and Unified Communication solutions
Remote/Home User/Agent solutions
Traditional T1 & VOIP SIP trunking

Avaya Aura Contact Center Suite

Avaya Call Center solutions
Voice Messaging platforms and IVR solutions
Call Recording Quality monitoring
Unified Agent desktop
Small business products and solutions
All Heritage Nortel Products

CSG Also offers

Remote Programming and Maintenance
Guaranteed Service Level Agreements
On-site Support provided by Certified Field Technicians
Technical Support provided by Certified Field Technicians
End-User Training
Help Desk Escalation
Project Management
24 / 7 / 365 Services
Disaster Recovery
Maintenance Contracts
Hardware Replacement
Remote Monitoring and Diagnostics
Network Operations Center
Dispatch

Contact CSG Global today for a customized quote.