CSG Global

CSG >Services & Solutions >Consulting

• CSG Global Offers Expert Consulting:

Telecom services are one of the most difficult to manage in any business and account for one of the top 5 largest expenses a business will incur. By addressing overcharges, calling plan inefficiencies and billing errors you can cut your costs dramatically. Traditionally we save our customers over 25% on their voice, data and wireless services.

• Complete Consulting Services

• Complete telecom auditing including contract review
• Wireless Auditing
• Cost management, reducing or eliminating obsolete plans
• Credit on hidden and fabricated charges, taxes and fees
• Monthly phone bill analysis to monitor rate increases and billing errors
• Network assessment
• System Staging
• Convergence planning and training
• Voice and data design
• Contract benchmarking

• Other Offerings

• RFP Development
• Project Management
• Help Desk and Staff Augmentation
• Contract Negotiation

By thoroughly reviewing existing services, we will act as your telecom advocate and negotiate with your telecom companies to bring you the maximum amount of service for your dollar, ultimately reducing your overall telecom expenses.